ENHANCING STAFF CAPABILITIES
UTILISING BESPOKE
LEARNING & DEVELOPMENT PROGRAMMES
Emotional Intelligence
Give Yourself The Edge
Click on the frequently asked questions below to access answers or scroll down the page.
FREQUENTLY ASKED QUESTIONS
EMOTIONAL INTELLIGENCE - TEACH YOURSELF
EMOTIONAL INTELLIGENCE TRAINING
What is emotional intelligence?
Emotional intelligence is the capability to recognise and regulate your own emotions and to empathise with others for enhanced collaboration.
Increasing your ability to recognise and regulate your own emotions enhances your emotional state and your overall well-being.
Increasing your ability to to empathise with others leads to less conflict and enhanced collaboration.
How can emotional intelligence be practically applied?
Having a practical knowledge of emotional intelligence can lead to
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An ability to reduce negative emotional experiences
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An ability to remain calm in difficult circumstances
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An ability to avoid negative emotional decision making
Having a practical knowledge of emotional intelligence can also facilitate behaviour change to avoid
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Disproportionate emotional responses that create negative states of being
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Damaged relationships due to emotional volatility
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Poor decision making resulting in potentially serious negative consequences.
How can emotional intelligence be of benefit in the workplace?
INCREASED JOB SATISFACTION
Emotional intelligence is positively correlated with job satisfaction and overall performance.
Ref: "Emotional Intelligence and Job Satisfaction: The Role of Organizational Learning Capability" (Carmeli & Josman, 2006).
BURNOUT REDUCTION
Individuals with higher emotional intelligence are less likely to experience burnout, leading to improved well-being and lower turnover rates in the workplace.
Ref: Schutte, N. S., Malouff, J. M., Thorsteinsson, E. B., Bhullar, N., & Rooke, S. E. (2007). A meta-analytic investigation of the relationship between emotional intelligence and health. Personality and Individual Differences, 42(6), 921-933.
STRESS REDUCTION
Higher emotional intelligence levels are associated with reduced levels of worker stress. These findings highlight the importance of emotional intelligence in managing and alleviating stress among employees in the workplace.
Ref: "Emotional Intelligence and Occupational Stress: An Exploratory Study" (Mikolajczak, M., & Luminet, O., 2008).
WORK PERFORMANCE EHANCEMENT
Employees with higher emotional intelligence tend to have better job performance and higher levels of commitment to their organizations.
Ref: "The Relationship of Emotional Intelligence with Job Performance and Organizational Commitment" (Cherniss & Goleman, 2001).
LEADERSHIP IMPACT
Leaders with higher emotional intelligence are more likely to display transformational leadership, which positively influenced employee engagement and commitment.
Ref: "The Role of Emotional Intelligence in Transformational Leadership" (Côté & Miners, 2006)
How do you become an emotional intelligence practitioner?
Option 1 - Teach yourself
Advantages
(1) Cheaper
(2) Can start whenever you want
(3) Can learn at your own pace
Disadvantages
(1) Tends to takes longer than being instructed
(2) Lack of support can hinder your learning experience
(3) Finding appropriate learning materials can be time consuming
Option 2 - Learn from a course
Advantages
(1) Structured instruction tends to accelerate your learning
(2) You can benefit from social learning by exploring different perspectives of others
(3) You can ask specific questions of a tutor and gain immediate feedback
Disadvantages
(1) Cost
(2) Timings of course delivery might not suit you
(3) Identifying a course that meets your learning objectives can be time consuming
How can you teach yourself to become an emotional intelligence practitioner?
To start your journey of teaching yourself to be an emotional intelligence practitioner you can choose to do the following:
(1) Review available books on the subject of emotional intelligence.
(2) Select three authoritative books on emotional intelligence.
(3) Study the content of each book and create your own synopsis of the content.
(4) Create a study timetable with specific learning objectives concerning emotional intelligence.
(5) Commit to a daily practice of implementing your learnings relating to emotional intelligence and record your experiences in a journal on a daily basis.
NEED MORE DETAIL ON THE EMOTIONAL INTELLIGENCE PRACTITIONER COURSE?
ARRANGE A ZOOM CHAT
Contact this guy
Go old school, pick up the phone and ring Michael Luke Collins:
Mobile 00 353 (0) 87 638 7643
Office 00 353 (0) 1 811 9504
Go ancient school, send a letter to:
Michael Luke Collins
Cognitio House
Blanchardstown Village
Dublin 15
Ireland